Perform a Dial Tone Recovery
Using dial tone portability, users can have a temporary mailbox for sending and receiving email while their original mailbox is being restored or repaired. The temporary mailbox can be on the same Exchange 2013 Mailbox server or on any other Exchange 2013 Mailbox server in your organization. The process for using dial tone portability is called a dial tone recovery, which involves creating an empty database on a Mailbox server to replace a failed database. To learn more, see Dial Tone Portability.
- Estimated time to complete: 5 minutes, plus the time it takes to restore and move the data.
- You must have fewer than the maximum number of databases deployed to create a dial tone database. Exchange 2013 Standard Edition supports a maximum of five databases per server. Exchange 2013 Enterprise Edition supports a maximum of 50 databases per server.
- You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the “Mailbox recovery” entry in the Recipients Permissions topic.
- For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard Shortcuts in the Exchange Admin Center.
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